Shipping policy
Order Processing: All orders are processed within 2-4 business days. Orders will not be shipped or delivered on weekends and holidays.
Shipping Charges: Free shipping for all orders.
Delivery Time: Typical delivery time within Germany is 4-8 business days.
Tracking: As soon as your order is shipped, we will send you a tracking number by email. With this tracking number, you can check the status of your shipment on the courier's website.
Damaged Items: If you received your order damaged, please contact our customer service within 48 hours of receiving the goods. Provide all necessary information, including your order number, a description of the damage, and photos if possible. We will replace the damaged items or refund your money, whichever you prefer.
International Shipping: We do not currently ship outside of Germany.
Please contact us if you have any questions about our shipping policies. We always strive to help our customers with the best service possible.
This shipping policy is subject to change without notice.
Shipping Charges: Free shipping for all orders.
Delivery Time: Typical delivery time within Germany is 4-8 business days.
Tracking: As soon as your order is shipped, we will send you a tracking number by email. With this tracking number, you can check the status of your shipment on the courier's website.
Damaged Items: If you received your order damaged, please contact our customer service within 48 hours of receiving the goods. Provide all necessary information, including your order number, a description of the damage, and photos if possible. We will replace the damaged items or refund your money, whichever you prefer.
International Shipping: We do not currently ship outside of Germany.
Please contact us if you have any questions about our shipping policies. We always strive to help our customers with the best service possible.
This shipping policy is subject to change without notice.