Refund policy

Returns Accepted for 30 days: You can return the item within 30 days from the date of purchase. Please return the item in the condition you received it.

Free Return Shipping: We will cover the cost of the return shipment. You will receive a prepaid return label from us that you can use to ship your return.

No Restocking Fee: There are no restocking fees when you return an item. We will refund you the full purchase price.

No Final Sale Items: Items marked as "final sale" cannot be returned. All other items fall under our normal return policy.

Please contact our Ostrom customer chat if you have any questions about our return policy. We always strive to provide the best service to our customers.